Privacy Policy - Venqon

At Venqon, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and business information when you access or use our website, mobile applications, and related services (collectively, the “Platform”).

By using Venqon, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Platform.

1. Information We Collect

We may collect the following types of information:

(a) Personal Information

• Name, email address, phone number, and contact details.

• Company details (e.g., company name, GST number, industry, registration details).

• Login credentials (username, password).

(b) Business & Transactional Information

• Tender details submitted or accessed.

• Bid information, quotations, and related documents.

• Payment details (only as required for transactions, through secure payment gateways).

(c) Technical Information

• IP address, browser type, device details, and access logs.

• Cookies and tracking data to improve user experience.

2. How We Use Your Information

We use the information collected for:

• Registering and verifying user accounts.

• Facilitating tender publishing, bidding, and communication between buyers and suppliers.

• Sending updates, notifications, and important announcements.

• Ensuring compliance with legal and regulatory requirements.

• Improving Platform security, performance, and user experience.

3. Sharing of Information

We do not sell your personal information. However, we may share information in the following cases:

• With buyers, suppliers, or authorized stakeholders for tender participation.

• With third-party service providers (e.g., payment gateways, hosting providers) under strict confidentiality.

• If required by law, regulation, or government authorities.

• In case of mergers, acquisitions, or business transfers.

4. Data Security

We adopt appropriate technical and organizational measures to safeguard your data, including:

• Secure servers and encrypted communications (SSL).

• Limited access to personal data for authorized personnel only.

• Regular audits and monitoring to detect potential vulnerabilities.

However, no method of online transmission is 100% secure. We cannot guarantee absolute security but strive to maintain the highest industry standards.

5. Cookies & Tracking Technologies

Venqon uses cookies and similar technologies to:

• Maintain login sessions.

• Remember user preferences.

• Analyze usage patterns to enhance services.

You may disable cookies in your browser, but some features of the Platform may not function properly.

6. Your Rights

You have the right to:

• Access, update, or correct your information.

• Request deletion of your account and data (subject to legal obligations).

• Opt-out of marketing communications.

For requests, contact us at [Insert Support Email].

7. Data Retention

We retain your data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once the retention period expires, your information will be securely deleted or anonymized.

8. Third-Party Links

Our Platform may contain links to third-party websites. Venqon is not responsible for the privacy practices of such websites. We encourage you to read their privacy policies before sharing any information.

9. Children’s Privacy

Venqon is intended for businesses and individuals above 18 years of age. We do not knowingly collect personal information from minors. If we learn we have inadvertently collected such information, we will delete it promptly.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of the Platform after changes indicates your acceptance.